Terms and Conditions


All prices are listed in U.S. dollars. We do not have a currency converter on our site, but several websites found on Google provide this service free of charge. Items in your shopping cart will always reflect their most recent price. Some discounts and special offers are for a limited time only. While it is rare, there can be errors when ordering online. If there is an error in the system due to circumstances out of CSM’s control, there may be a balance or credit due. It is the customer’s responsibility to complete payment according to our pricing policies. If you have any questions about our pricing policies or would like a custom quote, please contact Customer Service at +1-650-691-5547.


If for any reason you are not satisfied with an item sold by Koalesce Designs, you can return your purchase in its original condition for a refund. The purchaser has 30 days from the date of purchase to make a return with some exceptions. Please call or email us for a return label.

After 30 days, all refunds and exchanges will be applied as a credit to your account with us, available to be applied to your next purchase. The credits will be available to be applied when making a future purchase on that same account. Credits are available for up to 1 year from date of purchase.  


If you receive an item that is damaged, please contact customer service immediately.

Mandatory damage reporting requirement: Any visible damage purchaser must be reported within 72 hours of its delivery to be eligible for a refund or exchange without a processing fee. Email photos of the damaged items to info@koalesce.io. 

Required Return 

Be sure to include the following information with returns or exchanges:

Order# (or Packing List or Invoice)

  • Order Date
  • Customer Name
  • Customer Email
  • Contact Phone Number

We recommend sending all returns by tracked parcel.  Once the return is shipped to us, email us the Tracking#

A small number of heavily discounted items may be marked FINAL SALE or CLOSEOUT, in which case they are not eligible for a refund, exchange, or store credit.


Need to change any items you have already purchased? A 5% to 10% processing/restocking fee is charged on some purchases. Please call or email us for a return label.


I hereby irrevocably authorize Koalesce Designs to copy, exhibit, publish or distribute the Testimonial for purposes of publicizing our product Diversity Avatar Stickers for any other lawful purpose. These statements may be used in printed publications, multimedia presentations, on websites or in any other distribution media. I agree that I will make no monetary or other claims against Koalesce Designs for the use of the statement.

In accordance with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following: Testimonials appearing on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real-life experiences of those who have used our products and/or services in some way or another. However, they are individual results and results do vary. We do not claim that they are typical results that consumers will generally achieve. The testimonials are not necessarily representative of all of those who will use our products and/or services.

The testimonials displayed (text, audio and/or video) are given verbatim except for the correction of grammatical or typing errors. Some have been shortened. In other words, not the whole message received by the testimonial writer is displayed, when it seemed lengthy or not the whole testimonial seemed relevant for the general public.

Koalesce Designs is not responsible for any of the opinions or comments posted to our site. https://diversityavatarstickers.com is not a forum for testimonials, however, provides testimonials as a means for customers to share their experiences with one another. To prevent against abuse, all testimonials appear after they have been reviewed by Koalesce Designs. Koalesce Designs does not share the opinions, views or commentary of any testimonials on this site, and are strictly the views of the reviewer.

In addition, I waive any right to inspect or approve the finished product, including a written copy or edited video wherein my likeness or my testimonial appears.

I hereby hold harmless and release Koalesce Designs from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization.

Last updated: January 23, 2020


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